Return Policy

At The Women Point, your satisfaction is our priority. We want you to love what you buy from us. If something isn’t right, we’re here to help with an easy return, refund, and exchange process.

✅ Eligibility for Returns & Exchanges

  • You can request a return or exchange within 7 days of delivery.

  • Items must be unused, unwashed, and in original condition with tags intact.

  • Products showing signs of wear, damage, or alteration are not eligible.

  • Certain items such as innerwear, sale items, or accessories may not be eligible due to hygiene reasons.

🔄 Exchange Policy

  • Exchanges are allowed for size, color, or product replacement.

  • If the requested product/size is unavailable, we will process a refund instead.

💰 Refund Policy

  • Once we receive and inspect your returned item, we will initiate a refund within 5–7 business days.

  • Refunds will be credited to the original payment method (UPI, Bank, Card, Wallet, etc.).

🚚 Return Process

  1. Contact our support team within 7 days of delivery with your Order Number and reason for return/exchange.

  2. Our team will share the return instructions and address.

  3. Pack the item securely with all tags and original packaging.

  4. Ship the product to the provided return address.

  5. Once received, we will process your exchange/refund as per policy.

⚠️ Important Notes

  • Return shipping costs may be borne by the customer unless the product received is damaged, defective, or wrong.

  • In case of a defective/wrong product, we will arrange a free replacement or full refund.

  • Refund timelines may vary depending on your payment provider.

💬 Need Help?

For return, refund, or exchange assistance, contact us at:
📱 Call: +91 9081004767
📧 Email: thewomenpoint.shop@gmail.com

✅ Shop with confidence at The Women Point – hassle-free returns and quick refunds, because your happiness matters to us!